Terms and conditions
Please note that the following terms & conditions apply to Jane Fletcher Pilates and any bookings made in respect of Pilates classes and private Pilates sessions constitute your acceptance of these:
Privacy Policy
Jane Fletcher Pilates takes its responsibilities regarding protecting your data and personal information seriously. The information below is intended to explain what you can expect from such responsibility in terms that are easily understood. This data protection and privacy policy may also be updated from time to time so it is recommended that you review it periodically. You will receive notice via newsletter as well as posts on Jane Fletcher Pilates social media pages when there are any significant changes.
Cookies
Cookies are small text files that are not harmful to your computer and can be used by websites to make a user's experience more efficient. Cookies are not used to collect or store your personal information, and so cannot be used to identify who you are.
Your Personal Data
Jane Fletcher Pilates will collect certain information about you when you enrol or make a booking. This is to ensure that your Pilates sessions will meet your needs, as well as fulfilling any underwriting obligations for insurance and to comply with tax requirements. You can read more about the data collected and how it is kept safe below.
Registration and Health Questionnaire forms
When you enrol as a participant of Jane Fletcher Pilates, you will be asked to complete a registration form and medical health questionnaire. As part of this you will be asked for your name, postal address as well as any applicable email address, telephone contact details and any relevant medical history. This is so that your information can be recorded on an on-going class register, be advised of any changes to your booked classes, provide responses to any request you may make to join another class in the timetable, to send you any relevant Pilates based news and class booking information via a newsletter, and to ensure your safe participation in classes. Your completed forms are kept securely and will be shredded after the required number of years as imposed by the Data Protection Regsitrar if you should stop attending classes as well as to comply with legal obligations. Your medical information is not recorded anywhere else at all, as details are only held on the form you have completed.
Attending a Pilates taster session
When you attend a Pilates taster session you will be asked for your email address and your telephone number to register your place in a taster session. This will be recorded electronically. You will also be asked to complete a paper-based health questionnaire before your class. If, after attending a taster session, you choose not to enrol in classes your health questionnaire information will be shredded after 12 months and your medical information will not be held anywhere.
Electronic Records
Any name, postal address, contact telephone number(s), and any email address you provide is added to a master Excel spreadsheet, and this information is used to produce an attendance register for each class in the Jane Fletcher Pilates timetable. The master Excel spreadsheet and attendance register is password protected, as well as being maintained securely on a single password protected laptop. Electronic copies of such personal information are kept for the required time as imposed by the Data Protection Registrar, after which files will be deleted.
If you make contact via email or a contact page
If you send a contact message to Jane Fletcher Pilates via the website, or sign up to receiving a newsletter or a free Guide to Pilates, or via any marketing pages (Pilates Near You and Pilates Nearby) this message will be kept in the email address system for jane.fletcher001@btinternet.com. Your information will also be added to Mailchimp a market communication platform (see below for more information). If making an enquiry via third-party marketing pages the details that you provide will be kept on the third-party system for a period of 12 months.
News, information and booking details via newsletter
Jane Fletcher uses MailChimp, a marketing communication automation platform, to send newsletters and emails that may contain, news, class booking details, special offers and any other Pilates related information that may be of interest. When you complete a registration form you be signed up to the newsletter and email list and your name and email address will be included as a record in MailChimp. You can also be added by signing up to the Jane Fletcher Pilates newsletter via the website, requesting a free Guide to Pilates via the website or by making contact via any of Jane Fletcher Pilates marketing pages (Pilates Near You and Pilates Nearby). Every newsletter or marketing email from Mailchimp that is subsequently sent to you will include an unsubscribe link, so that you can unsubscribe from receiving them at any point should you so wish. When you unsubscribe you will remain in the Mailchimp unsubscribed list but you will not be able to receive any subsequent newsletters. If you would like your details to be completely deleted you can specifically request this via email to jane.fletcher001@btinternet.com.
Third Parties – who has access to your data?
The only person who has access to the personal information that you provide on your registration and health questionnaire is Jane Fletcher and it is not shared with any other individual or third party. There are third party services that feature on the www.janefletcherpilates.co.uk website and these are summarised below:
Who is the Data Controller?
Your personal data is controlled by Jane Fletcher, proprietor of Jane Fletcher Pilates.
How to make contact, copies of your data and being forgotten
If you are not happy with how Jane Fletcher Pilates processes your personal data, or would like further information, please contact Jane Fletcher at jane.fletcher001@btinternet.com. You can also contact Jane Fletcher to request a copy of the personal information that is held about you, and to ask to be removed from the records completely. Please note that Jane Fletcher Pilates may be obliged to keep certain information that has been recorded for legal, insurance or tax requirements.
Terms & Conditions
You are able to read the Jane Fletcher Pilates terms and conditions via the website at: